董洪哲, 刘秀梅, 郑永方. 防火与灭火:公共危机事件次生舆情的生成与治理———基于社会燃烧理论的分析维度[J]. 电子科技大学学报社科版, 2020, 22(5): 19-24. DOI: 10.14071/j.1008-8105(2020)-3020
引用本文: 董洪哲, 刘秀梅, 郑永方. 防火与灭火:公共危机事件次生舆情的生成与治理———基于社会燃烧理论的分析维度[J]. 电子科技大学学报社科版, 2020, 22(5): 19-24. DOI: 10.14071/j.1008-8105(2020)-3020
DONG Hong-zhe, LIU Xiu-mei, ZHENG Yong-fang. Fire Prevention and Extinguishment: The Generation and Management of Secondary Public Opinions in Public Crisis Event———Analysis dimensions based on social combustion theory[J]. Journal of University of Electronic Science and Technology of China(SOCIAL SCIENCES EDITION), 2020, 22(5): 19-24. DOI: 10.14071/j.1008-8105(2020)-3020
Citation: DONG Hong-zhe, LIU Xiu-mei, ZHENG Yong-fang. Fire Prevention and Extinguishment: The Generation and Management of Secondary Public Opinions in Public Crisis Event———Analysis dimensions based on social combustion theory[J]. Journal of University of Electronic Science and Technology of China(SOCIAL SCIENCES EDITION), 2020, 22(5): 19-24. DOI: 10.14071/j.1008-8105(2020)-3020

防火与灭火:公共危机事件次生舆情的生成与治理—基于社会燃烧理论的分析维度

Fire Prevention and Extinguishment: The Generation and Management of Secondary Public Opinions in Public Crisis Event—Analysis dimensions based on social combustion theory

  • 摘要:
    目的/意义 在突发公共危机事件中,政府部门高度重视网络舆情的治理,尤其随着原生舆情爆发出来的次生舆情,严重影响社会和谐稳定,成为处置公共危机的严峻考验。
    设计/方法 基于社会燃烧论的分析维度,对具有典型性的公共危机事件的舆情进行考察,通过次生舆情治理模型,建构事件的次生舆情的生成机制。
    结论/发现 通过考察和研究,提出防火与灭火两条治理路径,推动事件舆情正向发展,为进一步完善我国舆情引导机制、建构高效可持续的公共危机事件网络舆情治理体系提供参考和借鉴,促进国家治理能力现代化、应急管理现代化发展。

     

    Abstract: Purpose/Significance During sudden public crises, government departments put a high premium on the management of internet public opinion. In particular, the outburst of secondary public opinion accompanied by the original public opinion, which jeopardizes social harmony and stability, has become a severe test for dealing with public crises. Design/Methodology Based on the analysis dimension of social combustion theory, this paper examines the public opinion generated from a typical public crisis event, and builds a generative mechanism of the secondary public opinion in the public crisis event through the secondary public opinion governance model. Findings/Conclusions Based on investigations and studies, two fire prevention and fire extinguishing paths are proposed to promote the positive development of public opinion. In addition, it will provide reference for further improving China’s public opinion guidance mechanism and establishing an efficient and sustainable governance system for internet public opinion in public crisis events, and promote the modernization of national governing capacity and emergency management.

     

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