Study on Human Resources Management Strategy of Doctors' Job Burnout: An Empirical Analysis of Grade-one Class-three Hospital in Tianjin City

Aiming to start from the perspective of human resource management of medical institutions, this paper identifies the status of job burnout among medical workers working at the grade-one class-three hospital in Tianjin City by large sample questionnaire survey, explores the underlying reasons by interview, solves the burnout situation from the perspective of human resources, and presents the corresponding countermeasures and suggestions so as to improving their work efficiency and service quality. The result shows that the burnout seems very severe among medical workers working at third-level grade-A medical institution in Tianjin. The medical workers aging from 31 to 40 and with intermediate title are high-risk groups of job burnout; and their burnout degree is more serious. Some of them are under severe dangerous situation. The deep reasons for less optimistic level of psychological health and the lack of work stability are mainly affected by external factors. The higher score medical workers' emotional exhaustion and depersonalization get, the more serious the degree of diminished personal accomplishment is. Based on the research, suggestions are presented that the medical institution should intervene more strongly and pay much attention to the match of positions and working autonomy. Meanwhile, corresponding internal culture should be set up to take care of medical worker's psychological training.