李良强, 李开明, 白梨霏, 曹云忠, 吴亮. 网购农产品评论中的消费者情感标签抽取方法研究[J]. 电子科技大学学报社科版, 2018, 20(4): 1-7. DOI: 10.14071/j.1008-8105(2018)-1012
引用本文: 李良强, 李开明, 白梨霏, 曹云忠, 吴亮. 网购农产品评论中的消费者情感标签抽取方法研究[J]. 电子科技大学学报社科版, 2018, 20(4): 1-7. DOI: 10.14071/j.1008-8105(2018)-1012
LI Liang-qiang, LI Kai-ming, BAI Li-fei, CAO Yun-zhong, WU Liang. Method of Extracting Sentiment Labels From Online Agricultural Product Reviews[J]. Journal of University of Electronic Science and Technology of China(SOCIAL SCIENCES EDITION), 2018, 20(4): 1-7. DOI: 10.14071/j.1008-8105(2018)-1012
Citation: LI Liang-qiang, LI Kai-ming, BAI Li-fei, CAO Yun-zhong, WU Liang. Method of Extracting Sentiment Labels From Online Agricultural Product Reviews[J]. Journal of University of Electronic Science and Technology of China(SOCIAL SCIENCES EDITION), 2018, 20(4): 1-7. DOI: 10.14071/j.1008-8105(2018)-1012

网购农产品评论中的消费者情感标签抽取方法研究

Method of Extracting Sentiment Labels From Online Agricultural Product Reviews

  • 摘要: 以电子商务平台中的网购农产品在线评论为对象,研究抽取消费者在其评论文本中表达出的情感标签方法。首先对网购农产品评论进行分词和词性标注,其次采用TF-IDF特征抽取方法对评价对象和评价词进行关键词过滤再利用PMI计算出各个关联词的共现性,根据用户评分建立规则判断情感词倾向性,从而最终获得情感标签集合。利用网络抓取的网购农产品评论语料作为测试数据对情感标签集进行测试,获得较高的抽取准确率和召回率,表明这种方法可以有效地抽取农产品评论中的消费者情感,具有较好的领域适应性。

     

    Abstract: This paper takes the online consumer reviews of agricultural products in the e-commerce platform as the research object and studies the extraction method of the sentiment labels. Firstly, we use Chinese character segmentation software to segment and label the reviews. Then we use the feature extraction method named TF-IDF to filter the keywords of comment object. After that, we calculate the coherence of each related word by using PMI. We further judge the sentiment word tendencies according to the rule based on user ratings and thus get emotional label collection. Finally, we use the agricultural product review corpus which is captured on the Internet as test data to test the sentiment label set. Higher extraction accuracy and recall rate indicate that this method has a good adaptability in various fields.

     

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